SHIPPING INFORMATION

CONTENTS

1. Returns and Exchanges
     a. Returns
     b. Exchanges

2. Shipping Information
     a. Shipping Costs
     b. Estimated Delivery Times

3. Textbook Shipping
     a. Shipping Costs
     b. Shipping Cutoff Date
     c. Remote Learners
     d. Backorders

Bookstore Returns and Exchanges

RETURNS :

  • All returns require the customer to pay the shipping for the return.
  • Clothing and Gift items must be returned within 90 days of purchase. 
  • Textbooks are only returnable during the add/drop period of the semester they were purchased
  • All items must be unused and unwashed. Sealed textbooks and access cards must still be sealed.
  • E-books are non-returnable.

EXCHANGES :

To complete an exchange please follow the below steps.

Note: For exchanges, the customer must pay the shipping to the bookstore. The bookstore will ship the exchange back for free.

  • Fill out the online return form.
  • Include a note inside your package with the following: Your full name, phone number, and e-mail address

Send your return product(s) to the address below:

York College of PA
Bookstore
441 Country Club Rd
York, PA, 17403

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Shipping Information

SHIPPING COSTS : 

  • $24.95 for Diploma Frames.
  • $5.95 for Gift Cards.
  • Free shipping for apparel and gift orders of $65.00 or more. All items in the order must be apparel and gift items.
  • $10.95 for all other orders.

DELIVERY TIMES : 

  • Standard Shipping - 5-7 business days.
  • Three-day Select - 3-4 business days
  • For Expedited Shipping, please call the Bookstore at (717)-849-1699

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Textbook Shipping

SHIPPING COST : 

  • All textbook orders are charged a flat rate of $10.95.

SHIPPING CUTOFF DATE : 

Textbook orders will not be shipped after January 21, 2021, for the Spring Semester. This is to ensure that books are ready for students on the first day of class. If you order your books and select shipping after January 21 the shipping fee will be removed from your order.

REMOTE LEARNERS : 

If you are a remote learning student and want your order shipped please use the contact form or email us at bookstore@ycp.edu with your name and order number.

BACKORDERS : 

Textbook backorders will be not be shipped. Instead, they will be held for pick up at the bookstore. The products that are in stock at the time of the order will be shipped within our normal shipping periods. We will contact you again when the back ordered items are ready for pick up. If you are a remote learner please contact us at bookstore@ycp.edu.

Still, don't have your answer? Ask us!

CONTACT US

 

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